Terms of Service
Last updated: November 3, 2025
Introduction
Welcome to Tripplit, operated by Neuston AB. These Terms of Service ("Terms") govern your use of our website, mobile application, and services (collectively, the "Service"). By accessing or using Tripplit, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.
Tripplit reserves the right to modify these Terms at any time. Your continued use of the Service constitutes acceptance of the modified Terms.
1. Service Description
Tripplit is an AI-powered travel planning application that helps users discover destinations, create trips, and explore places. The Service includes:
- Destination discovery and recommendations
- Trip planning and AI-generated itinerary generation
- Place search and information
- AI-generated travel recommendations and descriptions
- Personalized travel experiences based on user preferences
2. User Accounts and Registration
2.1 Account Creation
To access certain features of the Service, you may need to create an account via Google OAuth or email sign-in. You are responsible for:
- Providing accurate, current, and complete information
- Keeping your email account secure (for email sign-in)
- Accepting responsibility for all activity under your account
- Notifying us immediately of unauthorized access
2.2 Eligibility
You must be at least 13 years old to use the Service. If you are under 18, your parent or guardian must review and agree to these Terms and our Privacy Policy. Parents or guardians are responsible for supervising their children's use of the Service and ensuring it complies with applicable laws in their jurisdiction.
2.3 Suspension or Termination
We reserve the right to suspend or terminate your account if you violate these Terms or engage in any unlawful or inappropriate conduct.
3. User Responsibilities
By using the Service, you agree that you will not:
- Engage in any unlawful, fraudulent, or harmful activities
- Harass, abuse, or threaten other users
- Upload viruses, malware, or other harmful code
- Attempt to gain unauthorized access to the Service or user accounts
- Reverse engineer, decompile, or disassemble the Service
- Use the Service for commercial purposes without authorization
- Violate any applicable laws or regulations
- Spam or send unsolicited communications
- Interfere with or disrupt the Service or servers
- Scrape or automatically access data from the Service
4. Intellectual Property Rights
4.1 Service Content
All content, features, and functionality of the Service, including but not limited to text, graphics, logos, images, videos, and software, are owned by Tripplit, its licensors, or other providers and are protected by copyright, trademark, and other intellectual property laws.
4.2 User Content
You retain ownership of any content you create, upload, or submit through the Service ("User Content"). By submitting User Content, you grant Tripplit a worldwide, royalty-free license to use, reproduce, modify, distribute, and display your User Content for the purpose of providing and improving the Service.
You represent and warrant that you own or have the necessary rights to all User Content and that your content does not infringe on any intellectual property rights of third parties.
4.3 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes. This license does not include the right to modify, distribute, or create derivative works.
5. AI-Generated Content Disclaimer
Tripplit uses artificial intelligence to generate travel recommendations, descriptions, and itineraries. Please be aware of the following:
- No Guarantee of Accuracy: AI-generated content may not be accurate, complete, or appropriate for your specific situation.
- Independent Verification: You should independently verify all AI-generated recommendations before making travel decisions.
- Liability Disclaimer: Tripplit is not responsible for any outcomes, losses, or damages resulting from relying on AI-generated content.
- Evolving Technology: AI technology is continuously evolving and may produce unexpected results.
- No Professional Advice: AI-generated content is not a substitute for professional travel planning, medical, legal, or other professional advice.
6. Third-Party Services and APIs
The Service integrates with third-party services and APIs, including:
- Google Authentication Services
- Pexels Image Service
- Wikipedia
- Google AI Services
These services are subject to their own terms of service and privacy policies. You acknowledge that:
- Tripplit is not responsible for the availability or functionality of third-party services
- Third-party services may have their own terms, privacy policies, and usage restrictions
- Your data may be shared with third-party services to provide the Service
- Tripplit is not liable for any issues arising from third-party services
7. Payment and Billing
7.1 Premium Features
Some features of the Service may require payment. Pricing and available features are subject to change at any time. We will provide notice of significant price changes.
7.2 Payment Processing
LemonSqueezy is our merchant of record and processes all payments. By making a purchase, you authorize LemonSqueezy to charge your payment method in accordance with their terms and privacy policy.
7.3 Refund Policy
Refund requests must be made within 30 days of purchase. Refund eligibility is determined on a case-by-case basis. Digital services are generally non-refundable unless defective.
7.4 Subscription Cancellation
You can cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.
8. Disclaimers and Limitations of Liability
8.1 "As Is" Service
The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. Tripplit disclaims all warranties, including but not limited to:
- Accuracy of recommendations and information
- Uninterrupted or error-free operation
- Fitness for a particular purpose
- Non-infringement of third-party rights
8.2 Limitation of Liability
To the fullest extent permitted by law, Tripplit shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Lost profits or revenue
- Loss of data or information
- Travel delays or cancellations
- Personal injury or property damage
- Any damages arising from AI-generated recommendations
8.3 Travel Recommendations Disclaimer
Tripplit provides travel recommendations and information for informational purposes only. You are solely responsible for:
- Verifying all travel information independently
- Checking visa and travel requirements with official sources
- Obtaining appropriate travel insurance
- Complying with local laws and regulations
- Assessing health and safety conditions
- Making your own travel decisions
9. Indemnification
You agree to indemnify, defend, and hold harmless Tripplit, its officers, directors, employees, and agents from any claims, damages, losses, or costs (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any applicable law or regulation
- Your User Content or submissions
- Infringement of third-party rights
10. Termination
Either party may terminate your account and access to the Service at any time, for any reason or no reason, with or without notice. Upon termination:
- Your right to access the Service ends immediately
- We may delete your account and User Content
- Fees paid are non-refundable unless otherwise required by law
- Provisions that should survive termination will remain in effect
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts in Sweden.
12. Changes to Terms
We may modify these Terms at any time by updating the "Last updated" date or by sending you notification. Material changes will be communicated via email or prominent notice on the Service. Your continued use of the Service following the posting of modified Terms constitutes acceptance of the changes.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be reformed to the minimum extent necessary to be enforceable, and the remaining provisions shall remain in full force and effect.
14. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tripplit regarding the Service and supersede all prior or contemporaneous communications, representations, or agreements, whether written or oral.
15. Contact Information
For questions or concerns regarding these Terms of Service, please contact us at:
Neuston AB
Email: support@neuston.io
Stockholm, Sweden